Technical or Administrative Support Services
- ✉️ [email protected]
- ☎️ 1-888-311-0599
- Monday to Friday from 8 a.m. to 4 p.m. Eastern Time*
*Excluding statutory and civic holidays observed in Canada and the United States.
Response time: within 4 hours (8 a.m. to 8 p.m. ET). If your request requires advanced technical support, we aim to get back to you within 12h. (8 a.m. to 8 p.m. ET). In the exceptional event that a problem takes longer than 12 hours to resolve, we will provide regular updates to keep you informed.